Privacy Policy

Welcome to Built For Business AI ("Built For Business AI," "we," "us," or "our").

We respect your privacy and are committed to protecting the personal information you share with us.

Built For Business AI provides artificial intelligence consulting, custom AI agent development, workflow automation, systems integration, and ongoing AI implementation and support services to businesses.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you:

• Visit our website at https://builtforbusiness.ai or other websites we operate that link to this Privacy Policy.
• Contact us or request information about our services.
• Schedule or participate in a free AI Discovery consultation.
• Communicate with us through email, LinkedIn, or other business channels.
• Become a customer, prospective customer, or business partner.
• Use or interact with services, solutions, or AI-powered workflows we provide, where we are responsible for determining how personal information is processed.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

Where we process personal information on behalf of a business customer, the applicable customer agreement and data processing terms may govern that processing.

We may collect the following categories of information.

A. Information You Provide Directly

When you contact us, schedule a consultation, submit a form, or engage our services, we may collect:

• Full name
• Business name
• Job title or professional role
• Business email address
• Telephone number
• Country or business location
• Company website
• Industry and company size
• Information about your business operations
• Software platforms and systems currently used
• Business challenges, goals, and automation requirements
• Information submitted through contact, consultation, or partnership forms
• Other information you voluntarily share with us

B. Consultation and Meeting Information

When you participate in an AI Discovery consultation or other business meeting, we may collect information such as:

• Meeting date, time, and participants
• Business requirements discussed
• Workflow and integration needs
• Notes and action items
• Meeting recordings and transcripts, where recording is enabled and appropriate notice or consent has been obtained
• AI-generated meeting summaries and potential solution recommendations

We may use AI-assisted tools to organize meeting notes, summarize discussions, and identify potential business automation opportunities.

We will provide appropriate notice and obtain consent where required before recording calls or meetings.

C. Website and Technical Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Referring website
• Time spent on pages
• Website interactions
• Approximate geographic location derived from IP address
• Cookie identifiers and similar technical information

This information helps us understand website performance, improve user experience, and evaluate our marketing activities.

D. Business Contact Information

We may obtain professional contact information from publicly available sources, professional networking platforms, business directories, and third-party business information providers.

This information may include:

• Name
• Company
• Job title
• Business email address
• Business telephone number
• Professional profile information
• Industry and company characteristics

We use this information for legitimate business development activities, subject to applicable marketing and privacy laws.

We use personal information for legitimate business purposes, including:

Providing our services

• Responding to inquiries and consultation requests
• Understanding business needs
• Evaluating potential AI opportunities
• Preparing proposals and project estimates
• Designing and implementing AI agents and workflows
• Providing technical support and ongoing maintenance

Managing customer relationships

• Maintaining business contact records
• Scheduling meetings
• Communicating project updates
• Managing customer support requests
• Maintaining contractual and billing records

Improving our services

• Analyzing common business challenges
• Improving internal processes
• Evaluating service performance
• Developing new AI implementation approaches

Marketing and business development

• Sharing relevant information about our services
• Conducting business-to-business outreach
• Responding to marketing inquiries
• Measuring campaign effectiveness
• Providing educational resources and company updates

Security and legal compliance

• Protecting our systems
• Detecting misuse or unauthorized activity
• Complying with applicable laws
• Enforcing agreements
• Protecting our legal rights

Where required by applicable law, we rely on consent or another appropriate legal basis for processing personal information.

Artificial intelligence is central to the services we provide.

We may use AI tools and technologies to:

• Analyze business requirements
• Summarize discovery calls and meetings
• Prepare preliminary workflow recommendations
• Research business processes and potential solutions
• Draft proposals and business communications
• Support customer service and internal operations
• Develop and test custom AI agents and automations

AI-generated outputs may be reviewed by our personnel before being used in business decisions or shared with customers.

We do not intend to use AI to make solely automated decisions about individuals that produce legal or similarly significant effects without appropriate safeguards.

Customer Business Data

When developing AI solutions for customers, we may need access to business information, software systems, documents, or operational data.

Such access is governed by the applicable customer agreement, project requirements, and any agreed data processing or confidentiality terms.

We seek to limit access to the information necessary to perform the requested services.

We do not sell customer business data or use confidential customer information to train our own general-purpose AI models without authorization.

The processing, retention, and potential use of information by third-party AI providers depend on the specific services and configurations selected for each engagement.

These details should be reviewed with the customer before implementation.

We may use third-party providers to operate our business, deliver services, and manage customer relationships.

Depending on our operational configuration, these may include:

Customer relationship management

HubSpot or other CRM platforms used to organize customer information, manage opportunities, and track communications.

Scheduling

Calendly or similar services used to schedule consultations and manage meeting invitations.

Business communications

Microsoft Outlook, Microsoft 365, and other email or communication services.

Meeting recording and transcription

Meeting recording, transcription, and AI summarization services used to document consultations and prepare follow-up recommendations.

AI and automation technologies

AI model providers, cloud platforms, workflow automation tools, and other technologies selected for specific business requirements.

Marketing and prospecting

Business contact databases, email outreach platforms, professional networking tools, and website analytics services.

Website hosting and infrastructure

Hosting providers, security services, content management systems, and infrastructure providers required to operate our website.

These providers may process information on our behalf or act as independent controllers, depending on their services and applicable agreements.

We seek to use providers with appropriate privacy and security practices.

We may share personal information in the following circumstances.

Service Providers and Contractors

We may share information with authorized service providers, developers, consultants, and contractors who assist with our business operations or customer projects.

These parties should receive only the information reasonably necessary to perform their responsibilities and are expected to comply with applicable confidentiality and data protection obligations.

International Development and Technical Teams

Built For Business AI may work with development and technical specialists located outside the United States, including India.

Where these teams require access to customer information, we use appropriate contractual, organizational, and technical safeguards based on the nature of the project and applicable legal requirements.

Technology Providers

Customer information may be processed by cloud, AI, automation, and software providers when necessary to deliver agreed services.

Legal Requirements

We may disclose information when required by law, legal process, regulatory requests, or when reasonably necessary to protect our rights, customers, systems, or business.

Business Transactions

Information may be transferred as part of a merger, acquisition, financing, restructuring, or sale of business assets, subject to applicable legal requirements.

We do not sell personal information for monetary compensation.

Certain advertising or analytics activities may qualify as "sharing" or targeted advertising under applicable privacy laws even without a monetary sale. Where applicable, we will provide required notices and choices.

Our website may use cookies and similar technologies to:

• Enable essential website functionality
• Remember user preferences
• Measure website traffic
• Understand visitor interactions
• Evaluate marketing campaign performance
• Improve website usability

We may use analytics and advertising technologies, depending on the services enabled on our website.

Where required by law, we will request consent before placing non-essential cookies or activating certain tracking technologies.

You can manage cookies through your browser settings and any cookie preference controls made available on our website.

Some website functionality may be affected if certain cookies are disabled.

We may contact business professionals regarding services that we believe may be relevant to their professional responsibilities.

Marketing communications may include:

• Information about AI consulting and implementation
• Educational content
• Invitations to schedule consultations
• Relevant business automation opportunities
• Company announcements

Where required, we will obtain consent before sending marketing communications.

You may opt out of marketing emails by using the unsubscribe instructions included in the message or contacting us directly.

We will honor applicable opt-out requirements and maintain necessary suppression records.

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, and disclosure.

Depending on the services and systems involved, these measures may include:

• Access controls
• Authentication and account security
• Encryption where appropriate
• Restricted access to customer information
• Secure communication methods
• Confidentiality obligations
• Security monitoring and maintenance
• Periodic review of technical safeguards

No method of electronic transmission or storage is completely secure.

Although we work to protect information, we cannot guarantee absolute security.

Security arrangements for customer-specific AI implementations are established according to the project's scope, technology, contractual obligations, and applicable requirements.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business relationships, meeting contractual obligations, complying with legal requirements, and resolving disputes.

Retention periods may vary based on the type of information and applicable requirements.

Examples include:

• Business inquiries and contact records
• Consultation notes and communications
• Meeting recordings and transcripts
• Customer contracts and billing records
• Technical logs and project documentation
• Marketing preferences and suppression records

Where appropriate, information may be deleted, anonymized, or securely archived when it is no longer required.

Customer-specific retention requirements may be established in the applicable services agreement.

Built For Business AI may serve customers internationally and work with service providers or technical teams in different countries.

As a result, personal information may be transferred to, stored in, or processed in countries other than the country in which it was originally collected.

These countries may have different data protection laws.

Where required, we use appropriate legal mechanisms and safeguards for international transfers, which may include contractual protections and other measures recognized under applicable privacy laws.

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Object to or restrict certain processing activities
• Request a portable copy of eligible information
• Withdraw consent where processing is based on consent
• Opt out of certain marketing activities
• Opt out of certain data sales, sharing, or targeted advertising where applicable
• Appeal certain privacy-request decisions where required by law

These rights are subject to applicable legal exceptions and verification requirements.

To exercise your rights, please contact us using the information provided in Section 17.

We will respond within the timeframes required by applicable law.

We will not unlawfully discriminate against individuals for exercising their privacy rights.

Where the European Union General Data Protection Regulation (GDPR), UK GDPR, or similar laws apply, we process personal information based on one or more appropriate legal grounds, including:

Contractual necessity: To provide requested services or take steps before entering into an agreement.

Legitimate interests: To operate our business, respond to professional inquiries, maintain security, and conduct lawful business development, subject to applicable balancing requirements.

Consent: Where required for activities such as certain marketing communications, cookies, or meeting recordings.

Legal obligations: To comply with applicable laws and regulatory requirements.

Individuals covered by these laws may have additional rights, including the right to lodge a complaint with an applicable data protection authority.

Where legally required, we will provide information about relevant international transfer safeguards and any designated privacy representatives.

In some engagements, Built For Business AI develops or manages AI agents and workflows that process information on behalf of a business customer.

In those circumstances:

• The customer may determine the purposes and means of processing.
• Built For Business AI may act as a service provider or processor.
• Data processing responsibilities will be established in the applicable agreement.
• Access permissions and system integrations will be determined by project requirements.
• Customer-specific security, retention, and confidentiality obligations may apply.

Individuals seeking to exercise privacy rights concerning information controlled by one of our customers should generally contact that customer directly.

Where appropriate, we will assist customers in responding to such requests in accordance with our contractual obligations.

Our website and services are intended for businesses and professional users.

They are not directed toward children under the age of 18.

We do not knowingly collect personal information directly from children through our business website.

If we become aware that personal information has been collected from a child in violation of applicable law, we will take appropriate steps to address the information.

We may update this Privacy Policy periodically to reflect changes in our services, business operations, technologies, or legal requirements.

When changes are made, we will update the "Last Updated" date at the beginning of this policy.

Where required by law, we will provide additional notice or obtain consent for material changes.

We encourage visitors to review this policy periodically.

If you have questions about this Privacy Policy, our data practices, or your privacy rights, please contact:

For privacy-related requests, please include sufficient information for us to understand and respond to your inquiry.

We may need to verify your identity before processing certain requests.